Contact Us
We'd Love to Hear From You
Whether you have a question about your order, need help choosing the right product for your skin, or just want to say hello — we're here for it. At Glowriva, every message is read by a real person who genuinely cares about your experience.
Get in Touch
📧 Email Us
We respond to all emails within 24-48 hours Monday through Friday. If you reach out over the weekend, we'll get back to you first thing Monday morning.
📱 Follow Us on Social
We're most active on Instagram and love connecting with our community there. DMs are open!
- Instagram: @sheyanng1417
- TikTok: @sheyglow (optional)
- Facebook: SANdigital (optional)
Frequently Asked Questions
Before reaching out, you might find your answer here:
- Where is my order? — Once your order ships, you'll receive a tracking email. Orders typically ship within 2-4 business days
- What's your return policy? — We offer 30-day returns on unopened products. Read our full return policy here.
- Can I get a recommendation for my skin type? — Absolutely! Email us or DM us on Instagram with a little info about your skin and we'll point you in the right direction.
- Do you ship internationally? — Yes, we ship to 27. Countries . Check our shipping policy for details.
We're a small, passionate team and we take every message seriously. Thank you for being part of the Glowriva community. ✨