Shipping policy

Processing Time: Orders are typically processed within 1–3 business days, excluding weekends and holidays.

Shipping Rates & Delivery: Shipping rates and available delivery options are calculated and displayed at checkout based on your order and destination. Estimated delivery times may vary depending on the destination, carrier, customs, and other circumstances outside our control.

International Shipping: We offer shipping to select international destinations. International customers are responsible for any applicable customs duties, taxes, or import fees required by their country.

Order Tracking: When tracking information is available, you will receive it after your order has shipped. Please allow time for tracking information to update.

Incorrect Addresses: Please make sure your shipping address is correct before completing your order. If you notice an error, contact us as soon as possible at info@glowriva.com.

Lost, Delayed, or Damaged Packages: If you experience a problem with your delivery, please contact us at info@glowriva.com, and we will assist you in working toward a resolution.